![]() ![]() Intellisync will access the MAPI profile information from HKEY_CURRENT_USER/Software/Microsoft/WindowsNT/Current Version/Windows Messaging Subsystem. Select the Windows Messaging Subsystem folder to be deleted, then click Delete.Ĭlose and re-open BlackBerry Desktop Manager. In the File Name field, type a name for the registry file and click Save. ![]() On the Registry menu, click Export Registry File.īrowse to the location on the hard drive of the computer where the registry file will be stored. Select the Windows Messaging Subsystem folder to be backed up. To perform this task, complete the following steps: HKEY_CURRENT_USER\Software\Microsoft\WindowsNT\Cur rent Version/Windows Messaging Subsystem On the Edit menu, click Find Next to determine how many Windows Messaging Subsystem folders exist within the HKEY_CURRENT_USER folder.īack up and delete any Windows Messaging Subsystem folders that appear in the HKEY_CURRENT_USER folder other than: In the Find what field, type Windows Messaging Subsystem. Document and back up the existing registry entries prior to implementing any changes.īack up and delete any extra Windows Messaging Subsystem registry keys by completing the following steps: Warning: Modifying the computer registry can cause substantial damage to the Windows operating system. ![]() Intellisync is accessing the wrong Windows Messaging Subsystem for the MAPI information. The computer has a duplicate Windows Messaging Subsystem registry key. To locate the corrupted entry on the BlackBerry smartphone, turn on advanced logging during synchronization. Turn off Local Cache Mode in Microsoft Outlook by completing the following steps:Ĭlear the Enable offline access check box, and then click OK. For more information, see the Additional Information section in this article. Local Cache Mode is not fully supported by BlackBerry Desktop Software. If you are running Microsoft Outlook 2003 or 2007, the MAPI profile is set to use Local Cache Mode. Type outlook.exe /resetfolders, and click OK.įor more information about MAPI profiles, go to. Type outlook.exe /cleanviews, and click OK. If the drop-down list at the bottom of the window does not display the correct MAPI profile, select the correct profile. On the computer, right-click the Microsoft Outlook icon and select Properties. Make sure that the mailbox is the default MAPI profile by completing the following steps: Re-create the hidden folders by completing the following steps: On the Options menu, click Connection Settings.įrom the Maximum Speed drop-down list, select a lower port speed. Lower the port speed in the BlackBerry Desktop Manager by completing the following steps: It does not apply when USB ports are used. Note: This cause only applies to the use of serial ports. Open the BlackBerry Desktop Manager and synchronize the BlackBerry smartphone. If the Application Data folder does not appear, go to Tools > Folder Options > View and select the Show hidden files and folders option. Open Windows® Explorer and delete the Research In Motion folder location at C:\Documents and Settings\\Application Data\. Re-create the configuration files by completing the following steps: The Research In Motion folder is missing.ĭata on the BlackBerry smartphone is corrupted.Ĭomplete the appropriate resolution for the cause. Intellisync® is accessing the wrong Windows Messaging Subsystem for the MAPI information. The computer has a duplicate Windows® Messaging Subsystem registry key. There is a corrupted organizer data entry on the BlackBerry smartphone. The Messaging Application Programming Interface (MAPI) profile is set to use Local Cache Mode. The hidden BlackBerry folder in your mailbox is corrupted. The BlackBerry Desktop Software port speed configuration is too high for transmission to the BlackBerry smartphone. The configuration files used for synchronization are corrupted. ![]() This problem may be caused by one of the following: You receive the following error message in the BlackBerry® Desktop Manager when configuring organizer data settings or during the synchronization process: ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |